Maintenance

Production Phase

Support, troubleshooting, updates, preservation, and operational continuity.

Description

Maintenance keeps a work usable after launch or exhibition begins. In immersive media, maintenance may involve software updates, headset management, hardware replacement, bug fixes, content updates, staff procedures, dependency tracking, and preservation of installation knowledge.

Scope Note

Includes technical support, version updates, device checks, replacements, bug triage, platform changes, documentation updates, and operational continuity. Maintenance should be planned before release, especially for touring or long-running works.

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