Participant Handoff Drill

Technique

A facilitation technique for practicing how staff move participants from one stage of an experience to another.

Description

A participant handoff drill tests the moments where one staff member, space, device, or process passes the participant to the next. In immersive work, these handoffs can affect trust, pacing, comfort, and safety. The drill helps staff make transitions feel clear and calm.

Typical Use

Used during facilitation rehearsal, exhibition operations planning, onboarding design, safety review, installation planning, and public presentation.

Scope Note

This technique may include greeting, consent, headset fitting, staff-to-staff cues, room transitions, exit steps, offboarding, and support for confused or uncomfortable participants.

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