Audience Research

Sub-discipline

Investigating who an experience is for and how those people find, understand, and value it.

Description

Audience Research investigates who an experience is for and how those people understand, access, interpret, or value it. It can inform design, positioning, onboarding, accessibility, evaluation, exhibition, and communication strategy.

Scope Note

Includes audience discovery, expectation and reception studies, segmentation, and findings that inform design, positioning, and access.

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