Contextual Interview

Technique

A research technique for interviewing people in or near the context where their knowledge, work, or experience happens.

Description

A contextual interview gathers insight while the person is close to the situation being discussed. Instead of speaking only in abstract terms, the interview can refer to places, tools, habits, materials, or routines in front of them. This is useful when an immersive project needs to understand lived practice, site conditions, or specialist work.

Typical Use

Used during field research, community consultation, expert interviews, design research, documentary work, and service or training design.

Scope Note

This technique may include site-based questions, observation notes, photographs, sketches, workflow notes, follow-up questions, and consent records.

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